AH Support
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Recent activity by AH Support-
How long will it take for my deposit to be refunded?
In line with your tenancy agreement, your security deposit will be refunded within 30 days of your check-out date. It is subject to deduction(s) from the landlord of any cost incurred to reinstate ...
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What is the Service Fee? (Tenant)
The tenant service fee (“Service Fee”) helps us to run every aspect of the platform, this includes: facilitating secured transactions and online legals, developing our products and services, securi...
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How much do Appear Here charge? (Tenant)
The price listed is all-inclusive and there are no hidden charges. The rate is generally exclusive of VAT. This depends on whether the landlord is VAT registered. All of our listing prices show the...
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How much do you charge?
Making an enquiry through Appear Here is completely free of charge. We only charge a 7% service fee on the success of a booking.The service fee helps us run every aspect of the platform, this inclu...
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Why exclusivity?
We ask exclusivity of our Landlords to create a marketplace where Brands can confidently discover and book exclusive Spaces in the most exciting locations. Our partnership comes with world-class se...
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How do payments work? (Landlord)
- Our service fee is 20% of the gross rent, excluding VAT. - You will receive the rent about 3 working days after it is due and paid by the Tenant. - Payment Schedule: For bookings under 8 weeks, t...
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How much do Appear Here charge? (Landlord)
We charge a listing fee of £250 per space which is inclusive of photography. The listing price varies outside of our key cities. We only charge a 20% service fee in the instance that a booking is s...
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How much do you charge?
Listing a space through Appear Here is completely free including marketing and photography. Prices listed on the platform are inclusive of utilities, building insurance and business rates so prospe...
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What if the condition of the Space does not resemble the photographs?
Spaces are rented "as seen". This means that you agree to rent the space in the condition that it is shown in the space listing or shown during the viewing. If a tenant is currently in the space, m...
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Who do I contact in case of an emergency?
Whilst you’re in your new space, it’s time for us to take a step back and leave your landlord in charge. For any cosmetic issues with your space, like changing a lightbulb or flaky paint, roll up y...